4.9 stars. 214 jobs.Zero pressure-sells.

Ryan arrived inside the two-hour window, found the weeping joint under the bath in ten minutes and had it re-soldered and tested before lunch. Tidy, polite, fixed price exactly as quoted. The radiator drip we'd lived with for two years is finally gone.

Cistern had been running constantly for weeks. British Gas quoted £240 just to look. Little Leak Co quoted £95 over the phone, turned up the next morning, replaced the fill valve and flush mechanism in 40 minutes. Honest pricing, no fuss.

Kitchen mixer had been dripping for months. Two larger firms wouldn't quote for 'such a small job'. Ryan came out same day, fitted a new cartridge, charged £68 all-in. Best plumbing experience I've ever had.

Whole house heating was patchy after a power cut. Ryan bled every rad, balanced the flow, re-pressurised the boiler and explained exactly what he'd done. The upstairs front bedroom is warm for the first time in three winters.

Wanted a frost-protected garden tap fitted before spring. Quoted £165 fitted, that's what I paid. Neat copper run, isolator inside the garage, double-checked for leaks. Top-quality work.

Main stopcock had seized solid — couldn't isolate the house. Ryan freed it, replaced the gland packing and labelled it for me. Genuinely reassuring to have a plumber who explains what he's doing.

External overflow had been dribbling onto the patio for months and staining the brickwork. Diagnosed as a worn ballcock seal in the loft tank, replaced same visit. £85 well spent.

Slow leak under the kitchen sink had rotted the cabinet base. Ryan replaced the trap, both flexis and the isolator valves, and recommended a joiner for the cabinet. Honest, no upselling, exactly what was needed.

Old shower head was leaking from the hose connection and spraying water everywhere. Replaced hose and head, descaled the riser, tested pressure. In and out in under 45 minutes. Lovely chap.

Pinhole leak in a copper pipe in the airing cupboard — water down the ceiling below. Ryan cut out the corroded section, fitted a new piece with end-feed joints (not pushfit — I asked), and pressure-tested. Proper job.

Downstairs loo was rocking on the floor and the wax seal had gone. Ryan re-set the pan, fitted a new seal and silicone, charged what he quoted. Polite, punctual, professional.

Came out same day for a leaking outside tap. Job done well, fair price. Only reason not five stars is the arrival window slipped by 40 minutes — Ryan did text ahead to warn me, which I appreciated.